AGREEMENT BETWEEN USER AND VERTEX TRAVEL LLC
Vertex Travel LLC (“Vertex Travel,” Vertex Travel Management", “we,” “us,” or “our”) operates www.vertextravel.us and any affiliated digital platforms (collectively, the “Website”) to provide current and prospective clients with information about our travel management services. By accessing or using the Website, you agree to comply with and be bound by these Terms and Conditions (“Terms”). If you do not agree, please refrain from using the Website.
Please also review our Privacy Policy, which is incorporated into these Terms.
MODIFICATION OF TERMS
Vertex Travel LLC reserves the right to update or modify these Terms at any time without prior notice. Continued use of the Website after changes are posted constitutes your acceptance of the revised Terms.
LINKS TO THIRD-PARTY SITES
The Website may contain links to external sites (“Linked Sites”) not controlled by Vertex Travel LLC. We are not responsible for the content, updates, or transmissions from any Linked Site. These links are provided for convenience and do not imply endorsement.
ACCEPTABLE USE
You agree not to use the Website for any unlawful or prohibited purpose. You may not:
USER ACCOUNTS
If you create an account with Vertex Travel LLC or agree to use any of the services we offer, you consent to provide accurate and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately of any unauthorized use.
SUBMISSIONS
Any materials you submit to Vertex Travel LLC (e.g., feedback, suggestions) may be used by us without compensation. By submitting, you confirm you have the rights to the content and grant us permission to use it in connection with our services.
WARRANTY DISCLAIMER
The Website and its content are provided “as is” without warranties of any kind. Vertex Travel LLC disclaims all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Website will be error-free or uninterrupted.
LIMITATION OF LIABILITY
To the fullest extent permitted by law, Vertex Travel LLC shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Website or reliance on its content.
TERMINATION
We reserve the right to terminate or restrict your access to the Website at any time without notice.
GOVERNING LAW
These Terms are governed by the laws of the State of Indiana, USA. You agree to submit to the jurisdiction of courts located in Marion County, Indiana for any disputes arising from these Terms or your use of the Website.
SERVICE LIMITATIONS AND FEE DISCLOSURES
Vertex Travel LLC operates as an independent travel management company and does not possess the authority to offer services beyond those made available by airlines, carriers, vendors, hotels, car rental agencies, package tour operators, independent travel partners/contractors, global distribution systems (GDS), or standard industry practices. While we strive to exceed client expectations through exceptional service and creative fare solutions, we are not responsible for, nor obligated to provide, services that exceed our operational capacity or violate market norms.
All fare quotes provided by Vertex Travel LLC may include or exclude administrative or service fees. These fees typically range from $20 to $75 on a point-to-point airfare construction or fare quote model. However, administrative fees may decrease or exceed this range in cases involving:
All administrative, processing, and merchant fees are strictly non-refundable, regardless of the time elapsed since booking or the nature of the cancellation.
By engaging our services, you acknowledge and accept these limitations and fee structures.
INTELLECTUAL PROPERTY
All content on the Website, including text, graphics, logos, and software, is the property of Vertex Travel LLC or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or exploit any content without prior written consent.
CONTACT
For questions or concerns regarding these Terms, please contact us at: info@vertextravel.com
**Last updated: November 1st, 2025